Services 2


Emerald invests in technology developing integrated powerful tools for travellers.

Our intuitive online travel portal empowers our customers to search through thousands of flights with a huge range of airfares including fully flexible published fares, exclusive offers, negotiated and tactical fares in all booking classes.

Secure the best hotel rates or choose to stay in your favourite hotel delivering true costs savings at the touch of a button.

Emerald’s commitment and passion for travel technology ensures we are moving at the same speed.

If you prefer the personal touch, our team of highly trained travel professionals are standing by to discuss your requirements, make cost saving suggestions arrange and book your next journey, include your special meal request, any seat preferences and ensure your Frequent Flyer details are included in your booking.

Should you require urgent assistance during your overseas journey after business hours, our 24 hour emergency assistance team are there to ensure disruptions are kept to a minimum and giving you peace of mind.

From your very first booking, an Account Manager will be there to ensure you get the most out of our partnership.

We usually like to set up an initial meeting at your offices, in order to get a feel for your business.
We will discuss your travel budget, your current spend and any other requirements; the more we know about where, when and how you travel, the better we can help you.

Emerald TMC customers enjoy the services of a highly trained professional Account Manager, working in collaboration with you and your travellers to build your corporate travel strategy, policy and best practices, delivering true costs savings and reducing your executive’s downtime. After an in-depth travel assessment, our team actively compare your spend with the most cost effective fares and rates.

Highly knowledgeable Travel Specialists actively search for savings on every booking, your Account Manager regularly analyses your spending behaviour and overall travel patterns in collaboration with our Commercial Director, who will actively negotiate route or cluster deals along with exclusive airfares and hotel rates on your behalf.

Our Account Managers are fully trained travel management experts, delivering exceptional service levels and consistent cost savings for high performance professionals.

Working in collaboration with all major global airlines, our long-standing partnership ensures Emerald enjoys a preferred agent status and secures ‘exclusive’ fares, route and cluster deals.

Through our intuitive advanced reservations systems, we access an enormous range of published, negotiated, discounted, and tactical airfares, which are continually updated; in fact, many other Travel Agents purchase airfares from Emerald before selling them on to their own customers.

Our highly trained specialists arrange airport transfers, lounge passes, fast track check-in, additional luggage allowance and other additional benefits as part of our service.

Group bookings deliver an increased opportunity for cost savings and flexibility; we already cater for clients in Education, Construction, Fashion and technology.

Emerald has won numerous awards from our airline partners and has been a trusted and valued member of IATA and ATOL for many years.

Our collaborative approach, longevity and success in the industry ensures we deliver real cost savings, exceptional service, reducing travellers downtime and future-proofing your travel spend.

With access to thousands of hotels worldwide from three to five star, Emerald’s clients are spoilt for choice.

We have hand-selected our hotels based on either our own experiences or the testimony of our clients.
Carefully negotiated rates mean you can enjoy the luxury of four and five star hotels or the more modestly priced budget style hotels without having to pay the full costs.

The hotels in our portfolio means we can ensure offering a full range including those which boast complete business facilities, including meeting rooms, video conference calls and print equipment.
For an added bonus, a selection of our hotels also have spa, swimming pool and treatment centres for you to relax after a busy day of meetings.

A full range of travel insurance add-ons are available to give our clients complete peace of mind in the areas most important to them.

Emerald TMC have extensive experience and knowledge of global markets, organising Trade Missions to an extensive range of global events and Group Travel, whether travelling individually or in small or large group numbers. Trade Missions are an important platform for SME’s, exploring or breaking into new overseas markets. Our highly experienced team work in partnership with The London Chamber of Commerce, UKTI and UKABC to facilitate trade missions, aided by our collaborative approach to our clients and our extensive range of airline and hotel partners, to deliver highly competitive airfares, hotel rates and our eye for detail when arranging your passport and visa

Located in the heart of London and only a few minutes from the Passport Office and Embassies, Emerald TMC’s highly knowledgeable Travel Specialists understand our clients demanding schedules and exacting standards, with a keen eye for detail they ensure your passport and visa requests are thoroughly checked before submission, increasing your productivity and reducing your downtime.

We offer an all-in-one car rental service, including vehicle delivery, airport transfers, chauffeur services and stretch limousines for the VIP.

Emerald TMC’s highly motivated Travel Specialist deliver real cost savings for our clients, whether you are travelling on UK Domestic, International Rail Services, Eurostar, even Japan Rail Passes our team will reduce your team’s downtime and maximise your travel spend.

Emerald TMC, part of the Emerald Global Group, boasts a Specialist Leisure Team, who assist our clients to arrange their personal leisure travel, with a vast range of tailor-made itineraries, discounted package holidays, weekend breaks, spa retreats, cruises, safaris, flight or accommodation only options, sporting events including F1™.

If you decide to add a couple of days to relax and explore, arrange tours and events or stopover en route to your final destination, include your partner or family in your travel plans, or book a family holiday our team have it covered.

Emerald TMC’s customers travel in the knowledge even when our office is closed, our 24/7 team are there to assist you if something happens to disrupt your teams travel plans, our team will minimise disruptions, keep your team safe and on the move and keep you informed at every stage of the process.

Travelling to a conference or exhibition independently or in a group, Emerald TMC provides the necessary support to manage and arrange your participation, suggest alternative accommodation options to maximise your savings potential, reduce your travel spend and your team’s downtime.

If your team decide to spend a few additional days to explore their destination, or include teambuilding excursions and events, our leisure team will deliver suggested itineraries, resorts and tours, to ensure your travellers return refreshed and ready for business.

Your dedicated Business Development Manager provides detailed Account Reports with in-depth analysis, to work in collaboration with you to develop a strategic approach, identify savings, maximise your savings potential, recommend policy changes and future proof your travel spend.